Pre-registration with a doctor. Making an appointment with a doctor online is easy

Electronic registry in MSCh-154

The usual way of making an appointment with a doctor at a clinic becomes possible via the Internet.

Now to make an appointment with a doctor You can schedule a regular scheduled appointment via the Internet on the Unified Portal of State and Municipal Services.

Until recently, it was possible to see a doctor only in the following way: Contact the registration desk at certain time, stand in line for a coupon to the required specialist, and pick it up there medical card and go to the doctor's office. It would seem nothing complicated, but in practice everything looks completely different. There are usually queues at the registration windows, and after standing in one of them, you can never guess whether there will be enough coupons or whether you will be able to get an appointment at all. If you need to get an appointment today, then you’ll come to an agreement with the main “ticket holders”. And, most likely, you will see a doctor after everyone else.You can avoid standing in queues by making an appointment with a doctor by phone, however, even here you will need patience - most often the reception phone will answer you with short beeps.

An undeniable advantage of electronic appointments with medical specialists is its convenience. Indeed, it is convenient to record to to the necessary doctor, without leaving home, having first-hand the choice of day of the week and time of appointment. Moreover, you can sign up from home, work, with the help of your relatives or friends at any time. convenient time. So, long queues to make an appointment with a specialist on a certain day and at a certain time, with queuing early in the morning, with battles and squabbles at the reception desk or in front of the doctor’s door, are becoming a thing of the past. And this is the main advantage of electronic recording. Thus, it helps save time and nerves. Electronic recording convenient not only for the patient, but directly for the doctor himself. This allows you to rationally distribute your appointment time, work in an organized manner, which, of course, does not 100% eliminate overlaps, but makes it possible to plan your work without leaving the office, find out about the number of planned patients, and make an appointment for your patient for a follow-up appointment.

It should be remembered that an electronic appointment with a specialist doctor is an appointment. planned sick. If the situation requires urgent or urgent medical care, you heat or deterioration in health - you need to contact a therapist who can solve your problem, prescribe examinations, refer you for hospitalization, etc.

Since January 11, 2016, access to electronic records has been opened to all specialist doctors at the clinic of the Federal State Budgetary Institution of Health Medical Unit No. 154, except for pediatricians.

To register electronically via the Internet you must:

1. log into the government services portal

2. choose - healthcare of the Moscow region

3. on the portal of state and municipal services of the Moscow region, select “make an appointment with a doctor online”

4. In the window electronic registry enter the compulsory medical insurance policy number, passport details

5. find locality: Krasnoarmeysk

6. choose a medical institution: Federal State Budgetary Institution Medical Unit No. 154 FMBA of Russia

4. choose a doctor and desired date of visit

5. choose the time to visit the doctor

6. print the coupon

7. on the day of the visit, go to the clinic reception desk and present your passport, compulsory medical insurance policy, a coupon for making an appointment with a doctor.

Since 2014, the procedure for making appointments with doctors has changed. Now patients can independently make an appointment with a limited number of specialists - first level doctors:

therapist (pediatrician);
general doctor;
ophthalmologist;
otolaryngologist;
gynecologist;
urologist;
surgeon;
dentist.

Please note that since 2015 dental treatment within the framework of compulsory medical insurance it turns out exclusively in dental clinics and maxillofacial hospitals.

Methods for making an appointment with a primary care doctor

To make an appointment yourself, it is necessary that you have a valid medical insurance policy and that you are assigned to the clinic where you want to register. We remind you that patients can change clinics no more than once a year (with the exception of changing place of residence).

Through the Internet:
Through mobile app(this is possible on phones with operating systems: Android, iOS):
- Moscow public services;
- EMIAS.
By phone:
- Registration office of the City Clinical Hospital No. 13: +7-495-674-16-39;
- citywide recording service: +7-495-539-30-00.
In the clinic:
- using an infomat;
- at the registration desk in person.

If your registration is successful, you will receive a notification via SMS about the fact of your appointment.

If necessary, a first-line doctor (most often a general practitioner) will make an appointment with all other specialists. People who require ongoing follow-up with a non-primary care physician (such as an endocrinologist) have access to a self-registered appointment with a primary care physician after the physician enters the appropriate information regarding the need. constant monitoring into the information system.

Second level doctors:

allergist-immunologist;
oncologist;
geneticist;
cardiovascular surgeon;
thoracic surgeon;
maxillofacial surgeon;
manual therapy doctor;
doctor for medical and social examination;
functional diagnostics doctor;
anesthesiologist-resuscitator;
gastroenterologist;
hematologist;
dermatovenerologist;
reflexologist;
infectious disease specialist;
psychiatrist-narcologist;
psychotherapist;
cardiologist;
coloproctologist;
neurologist;
neurosurgeon;
nephrologist;
occupational pathologist;
pulmonologist;
rheumatologist;
radiologist;
traumatologist-orthopedist;
physiotherapist;
phthisiatrician;
endocrinologist;
endoscopist;
mammologist;
doctor for hygienic education;
sports medicine doctor.

Making an appointment with second level doctors

An appointment with specialized specialists is possible only after visiting a primary care specialist, who will determine which specialist you need to be referred to and issue the appropriate referral.

Appointment by a doctor. If necessary, the primary care doctor will make an appointment for you to a specialized specialist, all you have to do is print out the coupon.
Towards. The first-line doctor issues an electronic referral for you to a specialized specialist or for procedures/research. Now you can make an appointment with a specialized doctor yourself:
- through the infomat – section “My directions”;
- by calling the citywide recording service: +7-495-539-30-00;
- by calling the reception desk of the City Clinical Hospital No. 13: +7-495-674-16-39;
- at the reception desk in person;
- via the Internet (Section “Services and Services” on mos.ru or the EMIAS website).
- through a mobile application (Moscow State Services or EMIAS), with the exception of referral for procedures/research.

Galina Aleksandrovna Gurzhiy

I would like to express my deep gratitude and deep bow to the Doctor capital letters Kuzmina S.V. for an attentive, sensitive and caring attitude towards patients, the patient’s problem, empathy, humanity and most importantly, a sincere desire to help. Please give an honorable mention to S.V. Kuzmina. for high professionalism and service qualified assistance patients. Thank you!

Cherkashina Galina Aleksandrovna

After several months, which for me turned into moments of despair and hope, I would like to express my sincere recognition and gratitude to the ultrasound doctor Natalya Vladimirovna Matveeva. I can’t even imagine if I would be healthy now if I hadn’t had an appointment with doctors at clinic No. 121 (branch No. 2) on the day open doors. IN urgently I was provided with assistance in undergoing tests and other procedures in preparation for the operation. After the operation I feel fine. Immediately after the operation, I expressed gratitude to the doctor who saw me. Now I also think: you need to be fair and grateful in order to also mention the doctor Natalya Vladimirovna Matveeva. Thank you!

Burenkova Olga Borisovna

Good afternoon. I would like to express my deep gratitude to the nurses of polyclinic 121 branch 2. I would like to note the well-organized work of the nurses, the constant desire to qualitatively improve the level of performance of services for patients. There are practically no queues at nursing stations; nurses work very harmoniously and competently. I would like to wish them health, patience and success in their difficult work!

Shandorin Oleg Alexandrovich

Hello! I would like to express my deep gratitude to the urology doctor Timirkhan Avalievich Bakhoev with his highly professional approach as a initial examination, and during the treatment itself. He consulted, prescribed examinations to identify the cause of the anxiety, then prescribed treatment, which of course helped with full recovery. A specialist in his field, many thanks to him!!

Romanov Artem Yurievich

Hello! I would like to express my deep gratitude to Timirkhan Avalievich Bakhoev for his professional approach, sensitive and attentive attitude towards the patient. Thank you very much! There should be more doctors like this!

Kasyanova Olga

Good afternoon I would like to express my gratitude to nurse G.K. Abdulyan for her attention and kindness. Calm, positive woman, always ready to help. Thank you very much that such employees work at your clinic No. 121.

Sumenkov Anton Olegovich

I would like to express my gratitude to the head of the branch, Li Veranika Vladimirovna! Veranika Vladimirovna thank you for your help! Veranika Vladimirovna is ready to help everyone who comes to her, she doesn’t hide from visitors, and this is very important! I am glad and calm that our clinic is in charge of man of heart!

Kolyaskina Ekaterina Vladimirovna

Good afternoon I would like to express my deep gratitude to the help desk! I called the helpline just to clarify. free seats for an appointment with a surgeon, I was offered all open appointments for two weeks. The girl on the phone was friendly and polite, and after listening to my question, she offered several options for solving it. She offered to clarify the necessary information for making an appointment and call back later. After calling the line back, I got to the same girl and made an appointment. Thus saving time. For which thank you very much, because... I work and there is no way to come and make an appointment. Thanks a lot, good quality service, keep it up! I was very pleased, there are more employees like this!

Large-scale developing computer technologies have not bypassed the healthcare system. Now, to make an appointment, you can get a coupon to see a doctor via the Internet, and you can do this in several ways.

Every day, users are increasingly turning to the services of electronic registries and the government services portal to make an appointment with a specific specialist. The convenience and accessibility of this innovation has already been appreciated by many users.

But there are still quite a few people for whom recording via the Internet causes a number of difficulties. The main reason is the fear of making a mistake, since the recording is carried out independently, without the participation of employees of the treating institution.

In contact with

How to make an appointment with a doctor - sequence of actions

Let's consider step by step what you need to do to make an appointment with a doctor online and get the coveted number:

In a browser window, open the site through which we plan to make a recording (government services, electronic registry).
If registration is required, register and enter all the data requested by the system. We remember your login and password, they are necessary for further authorization on the site.
Click on the “Make an Appointment” tab and select the desired location in a new window.
We select a medical institution from the proposed list.
We select the required specialization and proceed to choosing a doctor.
Opposite each specialist is his schedule indicating the date and time of the appointment. Select a free ticket (it is highlighted in the schedule green).
Enter your number and date of birth.
We print out the finished coupon, which will contain information about the doctor, the date and time of the appointment. You don’t have to do this, but simply write down the doctor’s name, date and time of the appointment, so as not to forget..
That's all, we have completed the recording, and there is nothing complicated about it.

Good to know: the sites are directly connected to medical institutions, and information about an appointment with a specific specialist is transmitted by them instantly, the date is reserved for the user.

The registrar prints out the coupon on the day of the appointment and gives it to the doctor.

How to refuse an appointment

If you cannot arrive at your chosen time, you must cancel your ticket in advance.

You can view your appointments with specialists and cancel them in the “My coupons” tab.

Be responsible, especially since personal presence at the registration desk is not necessary to refuse a coupon.

Take into account: If you do not refuse the coupon, but simply do not come at the appointed time for your appointment, then the medical institution may add you to the list of patients for whom registration on the Internet will be prohibited.

Advantages and disadvantages of recording via the Internet

Among the advantages of online registration it is worth noting:

Convenience, since you can sign up at any time convenient for you.
This method saves time and nerves, because there is no need to stand in line for hours at the registration desk, fighting off your “place in the sun” from those who are trying to pass without it.
This method is also convenient for doctors, who can adjust the appointment time, its duration, and so on via the Internet.
You can cancel the coupon at any time, and you don’t need to spend a lot of time doing this, but you will free up time for a patient who is more in need of the service. You just need to do this in advance.
Thanks to such responsible clients, you can make an appointment with a doctor online even on the day of your visit, rather than waiting several days for a free coupon. It’s best to track such coupons in the morning, as this is when they appear most often. The registrars of the medical institution can inform you about the availability of vacant vouchers, or you can track this yourself by periodically updating the schedule page the right specialist. When a green “square” appears, the ticket becomes available for booking.
This method helps organize the specialist’s work and make it more coherent.
The specialist himself can make an appointment for the patient for a follow-up appointment, choosing a time that is suitable for both.
The number of overlays with such recording becomes minimal.

Let's move on to the shortcomings, which, it turns out, are not so few:

1. Registration via the Internet is designed for 2 weeks in advance, and for initial stages the introduction of this system, there was a lot of controversy about this. Such a considerable period of time could provoke the fact that people would not come to the appointment due to simple forgetfulness. In addition, during this time, circumstances may change due to which a person will not be able to get an appointment.

But in practice there were not many such cases. The fears were not confirmed. Patients took a responsible approach to making appointments via the Internet and regularly visited specialists according to the booked vouchers. Therefore, this point was left unchanged.

In 14 days, circumstances can change not only for the patient, but also for the doctor himself. For example, the therapist you are registered with may become ill. In this case, there are no notifications for clients; no one will call you and inform you by phone about the specialist’s illness. You will be able to find out about the cancellation of your appointment only upon arrival at the clinic. There is no automatic transfer of an appointment to a new time; no one will compensate you for wasted time. To make an appointment, you will need to repeat all the steps again.
If in medical institution If you have entered incorrect medical policy information, you will not be able to make an appointment via the Internet in this case. To enter reliable data, you need to personally contact the registry.
Another drawback is technical problems with the websites through which appointments are made at medical institutions. In this case, online registration will not be available until all problems on the site are resolved.
Electronic recording is suitable for routine patient appointments. IN in case of emergency you must contact directly medical institution to get help. There is always room left in doctors' schedules for such cases.

This form of making an appointment with a doctor is becoming increasingly popular. Its convenience for all categories of citizens is obvious.

By choosing an online time to see a doctor, you can easily adapt to any, even the most hectic schedule.

The system is imperfect, but its developers are making every effort to reduce technical failures. After all, the fewer troubles that arise during the operation of the electronic registry, the larger number users will access it.

Despite the fact that the healthcare system in our country is constantly criticized for low level service, the program for self-registration with a doctor via the Internet can be considered a significant step in its development.

You can see how to make an appointment with a doctor online in the following video:

In accordance with the Law “On the fundamentals of protecting the health of citizens in Russian Federation» every patient has the right to choose a medical organization.

You can be assigned to a clinic no more than once a year (except in cases of change of place of residence or place of stay).

HOW TO JOIN THE POLYCLINIC?

Option 1. Online

Application for attachment can be submitted to in electronic format In chapter “Services” on mos.ru
The period from the moment of submitting the application until attachment and the possibility of remote registration with specialists of the selected medical institution is 3 days.
You can apply only on your own behalf.
The service is available to users over 18 years of age who have a valid Moscow compulsory medical insurance policy.

Option 2. In person

The patient or his representative must personally submit an application for attachment to the selected clinic.
The clinic that accepted the application verifies the specified information.
Upon completion of the check, the clinic notifies the patient of the attachment.

Do I need to disconnect from my previous clinic?

NO. If a patient changes clinics, there is no need to disconnect from the previous one; the selected clinic itself will request all the necessary medical documentation.

What documents are needed when applying?

When submitting an application you must provide originals of the following documents:

For citizens of the Russian Federation aged 14 years and older:

passport of a citizen of the Russian Federation or temporary identity card of a citizen of the Russian Federation, issued for the period of registration of the passport;
compulsory health insurance policy.

For children (under 14 years old) who are citizens of the Russian Federation:

birth certificate;
identification document of the child’s legal representative;
compulsory medical insurance policy for the child.

For a citizen representative:

an identity document and a document confirming the authority of the representative.

In case of change of residence:

document confirming the fact of change of residence.

HOW TO JOIN A WOMEN'S CULTURE?

In order to join the antenatal clinic, the following documents are required:

passport;
compulsory medical insurance insurance policy;
SNILS (if available)

With the collected package of documents, you must personally contact the selected antenatal clinic and fill out an application for attachment.

Currently, it is not possible to register for an antenatal clinic online. The application for attachment can be completed in advance by downloading the form.

Women's consultation will check the information specified in the application within 4 working days. The patient will then be notified of the assignment within 2 business days.