Department of Labor and Social Protection. Social Security Hotline
Dear Vladimir Arshakovich!!! I am again forced to turn to your help, since the subordinate officials of the Lyublino district rule everything, besides, the current legislation does not provide for keeping records (queue) of citizens in need of sanatorium-resort treatment, separately for each preferential category, with registration of citizens to receive sanatorium-resort treatment, a general priority is formed among those included in the Federal Register of persons entitled to receive state social assistance. The result is me, V.I. Zelenin. a veteran of the military service, awarded government and departmental awards of the USSR and the Armed Forces of the Russian Federation, a disabled person of 3 years of military service, a father of many children (4 daughters 6,9,12,18 years old) by decision of the commission of the South-Eastern District of Moscow of the Department of Social Protection of the Population of the Lyublino District is forced to either undergo treatment in winter, autumn, early spring, or (from Stolyarova’s letter to I.Yu.) not rest at all. ALTHOUGH I WILL NOT RETURN THE MONEY FOR THE TRIP. HOW TO UNDERSTAND WHERE IS LOGIC AND SOCIAL JUSTICE? To specific questions to social protection employees of Lyublino, South-East Administrative District, Moscow, answers like: “... we have nothing to do with all this, nothing is spelled out in the documents, the order is not defined. ALTHOUGH in the letter of the Ministry of Health and Social Development of Russia dated September 30, 2005 N 4677-ВС - CLEAR WRITTEN—-
6.1. The right to receive state social assistance in the form of a set of social services. In accordance with this chapter, the following categories of citizens have the right to receive state social assistance in the form of a set of social services:
1) war invalids;
2) participants of the Great Patriotic War;
3) combat veterans from among the persons specified in subparagraphs 1-4 of paragraph 1 of Article 3 of the Federal Law “On Veterans” (as amended by Federal Law No. 40-FZ of January 2, 2000); And. d. According to the employees: “this is a simple transfer”
A picture is being created - both with the EU and the doping control commission and with the Russian people. ALSO, SOCIAL SECURITY OFFICIALS DO NOT SEE THE EXPLICIT AND ARE EQUAL TO ALL DISABLED PEOPLE AND VETERANS. So it turns out that disabled people who were injured due to drunkenness, in prison, etc., relax in the summer at the sea, and those who deserve to serve in the Fatherland only in the low season or without treatment at all (from the response of officials of the Lyublino OSZN: “we are not obliged to provide a trip annually - since the manual documents indicate no more than once a year....) BUT no one is going to return the money for an unused ticket. I consider these answers, at best, ugliness and callousness, in another case, hatred and disrespect for merit, for veterans of the database or CORRUPTION. I ask you to sort it out, pass laws and restore justice to the honored citizens of RUSSIA. And also force social security officials to ANSWER THE QUESTIONS posed, and not write replies “ABOUT FOMA WITH JERY.” The best way to love your Motherland is not to chat about it, but to try to make it better. To do this, you often have to pay attention to the shortcomings of the Motherland, otherwise how can you get rid of them? PLEASE HELP! Sincerely, Zelenin V.I.
Features of receiving payments from the USZN
If both parents have unemployed status and are registered with the employment center, the lump sum benefit is paid directly Department of Social Protection of the Population, by submitting an application from one of the spouses to this department. In order to submit documents for registration of payment of a one-time benefit, you must have the following certificates:
A certificate confirming the fact of the birth of a child, which is issued without fail directly at the maternity hospital after his birth;
Certificate of pension insurance for spouses. If the family in which the child is born is incomplete and one of the parents is absent, a certificate is submitted only of the parent with whom the newborn actually lives;
- a certificate from the housing department confirming that the child lives with the parents;
- a copy and original of a passport, or any other document that identifies the parents;
- a photocopy of the work records of both spouses, which indicates the last place of their official employment;
- a certificate from the State Social Insurance Fund, which confirms the fact that this type of benefit for the child indicated in the documents has not previously been issued and has not been paid.
Receipt procedure
In order for receiving a one-time benefit payment to be possible, it is necessary to timely submit an application and all the necessary documents listed above. This may be documentation intended both for the State Employment Service and for the place of employment of one of the parents.
An extremely important point is the timely application for payment of this type of compensation, since the optimal period for applying for compensation established for this type of benefit is six months from the time the child was born. An appeal for payment of a one-time compensation after the specified period is possible, but in this case, parents will need to provide compelling reasons and evidence as to the reasons why the appeal was not made within the established time frame. Convince the employer of the seriousness of the arguments presented, and even more so Department of Social Protection It is extremely difficult, and therefore, if the application for payment was not carried out due to the negligence of the parents or the deadlines for filing the application were deliberately delayed, to prove something and receive financial compensation, after six months it is very difficult, and in most cases, an almost impossible task.
The application is considered within ten working days from the moment it is submitted to the relevant authorities. In the event that the applicant has received a refusal to accrue a one-time financial compensation, he is informed about this no later than five days from the date of refusal, by mail at the place of registration. In addition to the written refusal and an explanation of the reasons why it was carried out, the entire package of documents that were provided by the applicant upon application is also attached. In case of a positive result of the consideration and subsequent approval of the application, it is implied that the assigned amount will be paid to the applicant through receipt through the cash desk of the organization in which he is employed. Or in the form of a credit to a bank account, in the case when the application was submitted to the USZN. Calculation and accrual of one-time financial compensation is carried out within a month after filing the application.
When a child is stillborn or dies in the first weeks of life, no lump sum compensation is paid to the parents. If several children are adopted, then when applying for payment of this compensation, it is calculated for each child separately, in accordance with the legally established amount.
If it is discovered that parents, when submitting an application for payment of compensation, purposefully provide data that does not correspond to reality in order to increase the amount of compensation, they are obliged to reimburse the funds that were paid to them as a result of false data. If the amount of compensation exceeds the required amount due to an error made by the executive authorities, the money paid is left to the recipient. In accordance with current state legislation, compensation for any financial miscalculations is carried out by the person through whose fault they were made.
From: Natalya Kazakova, -
The Ministry of Labor and Social Protection of the Russian Federation deals with issues that are important for every citizen related to wages, living standards, material support for pensioners, the social protection system, safe working conditions, employment in the sphere of public and personal labor and unemployment, rehabilitation treatment of disabled people and medical -social expertise.
To ensure that every citizen has the opportunity to receive competent advice, full-fledged legal assistance, and to exercise their own legal rights, there is a multi-channel Social Security Hotline for all categories of the population of the Russian Federation.
Telephone number of the Hotline for social protection of the population of Russia
The Ministry of Labor hotline is represented by two telephone numbers:
- Help Desk: +74958706700;
- multi-channel line: +74955878889.
Calls are accepted during ministry operating hours:
- Monday-Thursday from 9.00 to 18.00;
- Friday from 9.00 to 16.45;
- lunch break from 12.00 to 13.00.
Payment for the call, regardless of whether the call was made from a mobile phone or from a home phone, will be made according to the tariffs of the telecom operator.
You can bypass the help desk and call directly to the service that oversees the activity about which the question arose:
Structural divisions of the Ministry of Labor | Website address | Phone number | Add-ons |
Federal Service for Labor and Employment | Free from the territory of the Russian Federation |
||
Pension Fund of the Russian Federation | |||
Social Insurance Fund of the Russian Federation | Multi-channel number that allows you to receive several calls simultaneously |
||
Federal State Budgetary Institution “Federal Bureau of Medical and Social Expertise” of the Ministry of Labor of Russia | |||
Disability hotline |
Moscow Social Security Hotline
Muscovites can contact the Department of Labor and Social Protection of the Population of the City of Moscow using the 24-hour telephone number of the Unified Information Service of the city, which is easy to remember: 84957777777.
For prompt communication with the heads of departments of the Department, you can call the number: 84956231020. Calls are accepted on Mondays from 15.00 to 18.00.
The following telephone numbers are available specifically for collecting information about accidents at production sites:
- 84956251095;
Calls are accepted on weekdays from 8.00 to 17.00.
Other methods of communication
Of course, the Social Security Hotline or the USZN Hotline allows you to quickly find the necessary information. But sometimes it is difficult to cope with excitement; it takes time to present a detailed presentation. Therefore, there are other effective ways of communication:
You can get a personal meeting with the managers by making an appointment by phone. The procedure and time for personal reception are posted on www.rosmintrud.ru.
Postal correspondence sent by registered mail to the address: Russia, 127994, GSP-4, Moscow city, Ilyinka street, 21 building will not go unanswered.
What issues can experts help with?
You should call the Ministry of Labor Hotline to:
- Receive advice related to violation of civil rights.
- File a complaint about unlawful actions of local and regional officials.
- Resolve issues related to registering a personal account on the site.
What issues can support not help you with?
Even if the questions do not directly concern the department, the Hotline operators will direct the citizen where he needs to go.
It is worth considering that the task of the Hotline operator is informational and consulting. To solve a specific problem related to receiving a pension, appointing guardianship, eliminating violations, you need to collect a package of documents and contact the social protection department at your place of residence.
Response time and specialist competence
Before getting a job, specialists undergo mandatory training. Therefore, there should be no doubt about the level of competence of the operators.
The waiting time for a response may take longer in exceptional cases; usually the operator gets in touch instantly.
