The google accounts app has stopped. The Google Play Services app has stopped

If you use your smartphone for a long time, then errors accumulate in it and one of the most annoying errors is that the Google application has stopped. In some cases, this same error is called: application google play services stopped. In this article, I will explain the ways to solve this error.

The error usually looks like this: you start the application, it starts and immediately closes with this error.

There are several ways to solve this problem. So, let's begin.

Perform a factory reset.

The easiest way. I already wrote, In different smartphones, it is done differently. Here is, using the example of Huawei 4C.

Usually you need to go to the settings, then to the storage and perform a reset. Or in settings, restore and reset. Sometimes this item is in the section about the phone or about the tablet. Look in these sections, you will definitely find a reset there.

Update Google Play Services.

Application updates depend on the operation of Google Play services, the operation of some programs, for example Gmail, which does not work without Google Play.

Google Play services are updated through Google Play (oddly enough). You can see if there are updates by following this link:

Reset the app's cache.

Resetting the application cache also helps to get rid of this error. Go to settings, then apps. Click on wipe data and on clear cache. In Meizu smartphones, it looks like this:

The error "Google app has stopped" appeared after flashing the smartphone.

This problem is faced by people who:

• install non-original firmware
• install firmware not from your smartphone
• do not wipe before installing the firmware (do not delete old data)

In this case, as I said in the article about resetting the settings, the reset itself will not help you. You will need to re-flash your smartphone or tablet, but to the original firmware. On our website there is where you can find the original firmware for your smartphone. Please note that some smartphones have modifications and firmware from one modification, it will not work for another. The most common example is Sony smartphones.

Smartphones from Sony usually have two modifications - Dual Sim and Single Sim. And these modifications are not compatible with each other. You must remember this.

The error "Google app has stopped" appeared after updating the smartphone.

Another fairly common case is when we update over the air, and then we get a bunch of errors in the Android operating system. There is only one advice here - reset the settings to factory settings. This will clear user data and settings. The problem should be gone.

The second option is to try to update to this firmware not by air, but by completely flashing the smartphone. This can only be done by experienced users and for each smartphone the process can be individual, here you should contact the manufacturer for instructions.

If nothing helps.

I don't think any of the points helped you. But let's try again. The solution to the problem needs to start small and end with a big one, that is, flashing the smartphone. The general plan looks like this:

1. update google play services
2. clear app cache
3. reset to factory settings
4. reflash device

One of the points should help you. Actually, I talked about them in the article. But if all the same, nothing helped, then perhaps you have an old smartphone on Android and, accordingly, an old version of Google Play?

If this is the case and you are out of warranty, try to find a custom firmware with a new version of Android. Usually smartphones with Android 4.3 and higher in 2018 work fine.

Developers choose Android 4.3 as the minimum compatible OS for their applications, so you should have at least this version of Android.

And one more option.

Use an older version of the app you want. There is nothing wrong with this, especially if the developers have added some new functionality that you do not need.

Nothing helped? Write in the comments your smartphone model, Android version and what you did to fix this error. I'll try to help you!

Most owners of Android devices use the services of the official Play Market store from the IT giant Google, which, in general, is not surprising. Here, each user will be able to find any content to meet their needs, whether it be special programs, movies, music or games. However, situations are not uncommon when Google Play Market does not work on Android.

Such failures in the operation of the service can occur for a variety of reasons. Now we will look at what can cause the problem and offer the most effective ways to fix it.

In fact, the reasons that provoke such an error can be very diverse, the most common are:

• There is no connection to the i-net, caused, for example, by a settings failure (smartphone, router, etc.).
• Technical problems from the Play Market itself are quite rare, but not excluded.
• File problems hosts, which is edited automatically by the system.
• There is a conflict between some installed application and Google Play.
• The date/time settings are wrong.
• Other.

First, what we need to do is simply restart your smartphone. The fact is that this banal procedure can be an effective solution not only with the described problem, but also in other cases of system “hanging”. If rebooting the device did not have any result, move on.

Reset updates

Pretty efficient procedure. Our actions - go to "Settings":

We open " Applications"(maybe "Application Manager"), from the list that opens we find Google Play, wait. In the window that opens, click on the " Uninstall updates" to return the Play Store to its original state:

We reboot the gadget, try to log in. What, there is no reason for joy yet? Then we continue.

Reset settings and clear cache

Again, through the main settings, go to " Applications", we find " Google Play", open. First, "tap" on " Erase data", then " Clear cache»:

Restart, try to go to Google Play. If the question “why the play market does not open” is still relevant, we continue “dancing with a tambourine”.

GP service data correction

As in the third step, from the "Settings" we head to " Applications", we find " Google Play Services", erase the data and clear the cache:

Clearing data and cache "Google Services Framework"

Walking the beaten track" Settings» → « Applications". In the tab " All» find and open « Google Services Framework". Erase data and clear cache:

Checking the operation of Google accounts

It is possible that for some reason this function turned out to be disabled, which was the reason that the play market does not work on android. Correcting the situation is simple. From the settings under " Applications"we need to open the tab" All", choose " Google Accounts"And, if this application is really disabled, then we connect it, and at the same time (if necessary) we clear the cache:

Debugging the download manager

Disabling the download manager can also be a likely problem, so to eliminate it, we go to " Applications", with a swipe to the left, go to" All"and open" Download Manager". If necessary, activate, and if the presence of a cache is detected, then clear it too:

Deleting and restoring a Google account

Another effective way to which detailed instructions "" were devoted to on our website. After the described exit procedure, .

Eliminate Application Conflict

As mentioned above, there are applications that can block Google Play from working. One such program is Freedom. Advanced gamers probably understand what I'm talking about. The fact is that Freedom allows you to bypass the Market license check in order to purchase all kinds of paid goodies in games (coins, crystals, extensions, etc.) for free, for which the user can pay with a fake card:

The inept use of the application, or its incorrect removal is one of the most common reasons for the failure of the Google Play Market, caused by changes in the file " hosts". To work with the application (installation and uninstallation). For more information on how to fix the situation, you can see in a special video:

Cleaning up the "hosts" file

At this point it is worth dwelling in more detail. The fact is that you probably do not have the Freedom application installed (see above), and there may well be a problem with the file, and here's why. In the hosts file, the Android system (as well as Windows) stores a database of sites, as well as their IP addresses. And every time, opening a particular site, the system will access the "hosts" file, and only after that to the DNS server. That is, in fact, being in principle a primitive filter (firewall), hosts can block access to almost any site, including Google Play, for security purposes.

That's when it becomes necessary to edit it. To do this, we need a file manager, for example, and (since we will be dealing with a system file).

Run ROOT Explorer, find the folder system:

It contains a folder etc, go into it and set the rights R/W(Read/Write) by clicking on the corresponding button in the upper right corner:

At the request of the Superuser rights system, we provide:

Now open hosts and start editing it. By default, it should contain only one line - 127.0.0.1 localhost. If you see two or more lines, it means that other programs have made their changes, so we remove everything unnecessary without pity:

Correction of date and time parameters

If there was a failure in this position (which could also block access to the play market), then:

• We open " Settings»
• In chapter " System» find the item « date and time", open.
• We enter the correct data, save the changes.

Reset Android Settings (or Hard Reset)

This is the last, so to speak, control shot from our arsenal, if you are convinced that there are no problems with the Internet connection, and all the methods described did not bring the expected result (which I very much doubt). What should we do:

• Go to " Settings» and open « Recovery and reset without forgetting to back up.
• Select item " Reset».
• "Tap" on the field " Reset phone settings».
• In conclusion, we press " Erase everything».

This procedure will delete all data on the internal storage of the device, leaving the information on the memory card intact.

Perhaps this is all we wanted to talk about on the topic. Maybe you had a successful experience in solving a problem that is not described in the article, we will be grateful if you share it with our readers. Good luck!

This problem occurs quite often, and if it bypassed you, then you are very lucky. I have repeatedly encountered various errors and a completely non-working Google Play Market on Android, so I share my personal experience on how to return the most popular service from Good Corporation to working condition.

So, there are a variety of failures in the Google Play Store: technical problems on the service side, constant errors, app crashes, and complete inoperability. In this guide, I will give some useful tips on how to fix it all.

1. Restart Android

The first step is to restart your device. This usually solves most problems with Google Play. If it doesn't help, move on.

2. Reset your Google Play Market settings

For this:

1. Go to settings.

2. Open "Applications" or "Application Manager".

3. Find Google Play Store in the list and click on it.

4. In the application settings window, select "Erase data" and "Clear cache".

I think this should help even more users, but if not, move on.

3. Remove Google Play Store updates

We act in the same way as in paragraph 2, but now instead of "Erase data" and "Clear cache", click "Delete updates".

This will return the Play Market to its original state at the time of installation.

4. Reset your Google Play Services app

Again, go to settings, open "Applications" and find "Google Play Services" in the list. Open it and also clear the cache and data.

5. Clear the cache and data of "Google Services Framework"

Go to "Settings" → "Applications" → tab "All". Select "Google Services Framework". Click "Erase Data" and "Clear Cache".

6. The Google Accounts app is disabled

Go to "Settings" → "Applications" → tab "All". Select Google Accounts. If this application is disabled, enable it.

7. Turn on "Download Manager"

In the application section, swipe left to go to the "All" tab and open the "Download Manager". If you have it disabled, click "Enable".

If it is already activated, and the previous tips did not help and Google Play does not work, we move on.

8. Delete your Google account and restore it

You can find out more about this in the instructions:. There, in step 6, select "Delete account".

9. Applications blocking the Google Play Market

Some programs may block the Play Store. For example, the well-known Freedom app, which allows you to make in-game purchases for free, can interfere with the normal operation of the Google app store.

10. Set up the "hosts" file

If you have the application installed, then this item is for you.

This method requires root rights. You can get them using the following instructions:

First, disable the Freedom application (in the program menu, the “Stop” item), and only then delete it.

Then install the application or . Then find along the way /system/etc/ file "hosts", open it with a text editor and leave only this line (if not, write it):

127.0.0.1 localhost

Save your changes. After that, restart your Android gadget.

11. Reset settings (Hard Reset) Android

This is the most radical method that will delete all data from the internal drive. The data on the memory card will remain intact. Full instructions on our website: (follow the link, you need the second method from the article).

This tip will definitely help, so do not be afraid - it can also be used. The main thing is to create a backup copy of the system before that. How to do this, read in paragraph 6 of this manual.

After that, at the first start, you will be able to restore all data from the previously created backup (backup copy).

12. Check Internet connection

Check your network connection. If not a single site opens in the browser, restart the router and correctly.

13. Set the correct time (error "No connection")

If an error occurs: “No connection”, although the Internet is working, then this paragraph of our instructions should help you.

Set the correct time and enter the correct time zone. It is best to synchronize these settings with the network. To do this, go to "Settings" → "Date and time" and check the boxes next to the items "Network date and time" and "Network time zone".

14. Google IP Blocking

UPD 04/23/2018 After Telegram was banned in Russia, Roskomnadzor blocked more than 18 million Google IP addresses, which caused many users to have problems connecting to the company's services, including the Play Market.

To restore access to the app store on Android, use . Since Google Play does not open, you will also have to download a VPN client (for example,

The Play Store is a source of new apps and games for android device users.

However, this base can sometimes not work - lead to a crash on our device. How to deal with it?

The Play Store can not work for various reasons, fortunately they are almost always quite simple to fix.

There are many ways to help restore normal operation. Below you will find the main proven reasons why the play market does not start and how to fix it.

The first reason why it does not work on the android Play Market is a problem with the cache

In most cases, clearing the cache solves the problem. This is a place where temporary data is stored to speed up the opening of the Google Play Store.

They can make mistakes there, as a result of which the application does not work properly.

To clear the cache, go to android settings and then go to the "Applications" section.

There you will see the application manager. After clicking on it, a tab with all programs will open - look for "Play Market" and click on it.

NOTE: I describe and insert pictures from android 6, more precisely android 6.0 on a samsung galaxy smartphone. You may have a different version and a smartphone or tablet, so some inaccuracies are not ruled out.

Now select "Memory" and at the very bottom click "clear cache".

Then go back, click "Clear data", then click "delete".

Now check if the play market is working, if not, then in the same device manager, click on it. You will see "turn off" and "stop", and at the very top right: "options". Click on these options and click on the pop-up line "Uninstall updates".

We check the functionality. If it does not work, we carry out exactly the same operations with the Google Play Services application. To do this, after opening, click on the "Memory" option and click on the line: "clear cache"

If it works now, great, if it doesn't work, move on. In the window where you went to the memory, click another option: "Manage data", then click "Delete all data".

NOTE: If you cannot find the required options on your own, then to completely clear the entire cache of your phone.

The second reason why it does not work on android play market is disabled google account failure

If the above does not help, try deleting the google account of your android - this may help solve problems with the play store.

To do this, go to the android settings and go to "Accounts". Select a Google account and then remove it from your phone.

Then we return to the account settings and select "Add a new account" - enter the data and add.

Sometimes you may need to use a different account to fix the problem. Then go to the registration form for a new Google account and make a new registration.

Just before you do it, clear the app cache and play store data, and only after cleaning, go to the "Settings> Accounts" section of the android and add a new Google account.

After logging in, try using the play store. If the store is unlocked (working), you can stay in the new account or try to return to the old account.

The third reason why the play market does not work on android is the wrong date and time

It may seem insignificant, but a correctly set date and time may be required in order to log in to Google's servers.

If you have the wrong date or time set, then the Google servers will have problems syncing the settings. As a result, you will not be able to sign in to the Google Play Store.

To set the correct date and time, go to "Settings => Date and time" and it is best to select automatic setting.

If, so far, everything has been set to automatic, try switching to manual and enter the exact time and date.

The fourth reason why it does not work on the android play market is the use of vpn or a proxy server

If you are using a VPN or proxy servers, this may be the cause of problems connecting to the play store.

Proxy settings can be easily checked. When connected via Wi-Fi, go to "Settings => Wi-Fi", and then click on the network you are connected to. From the context menu, select Change Network.

There will be options for Wi-Fi networks. Check the "Show advanced options" box and make sure that under "Proxy settings" the position is set to "None".

The second VPN option - it can be different here. The first option is to use the application to connect to the VPN network.

If you have it, try disabling or removing it entirely. The second way to connect to a VPN is to add VPN settings.

Go to "Settings", then select "More..." under "Wireless & networks".

Open "VPN" and make sure the list does not have a VPN connection configured. If you have, remove it.

The fifth reason why the play market does not work on android is that the Internet is blocked

Android can have many applications that are used to manage the internet connection.

They allow, for example, blocking access to individual applications. Some devices (for example, Huawei) have a built-in feature that allows you to manage applications for connecting to the network (Settings => Data transfer management => network application - make sure the play store has access to the Internet using a cellular connection).

If you have an application (for example, No Root Firewall) make sure that it is not configured in a way that blocks access to the Internet in the Google Play Store. You can also try uninstalling it completely for testing purposes.

If you are trying to connect to the play store using Wi-Fi, turn off completely wireless networks and activate cellular data.

Check the connection with the store on the mobile Internet. If at the beginning you tried to connect to the store via the mobile Internet, try to do it exactly the opposite - turn off the cellular connection and connect only via Wi-Fi.

Look, maybe you accidentally disabled applications or system services, without which the play market cannot work (for example, a download manager).

Go to Settings > Apps or Settings > App Management and then click on the Accessibility Apps tab (or scroll to the bottom of the list).

There will be everything from phone applications. Check if any of them are related to system services. If something is disabled, enable it.

That's all, though in the case when nothing helps, there is another "extreme" option - reset the phone and restore it to default. Please note that you will then lose any data, text messages or photos stored on your phone's internal memory.

To restore the default settings, go to the "Settings" menu and then select "Backup and Reset". Select "Factory Reset" and wait for the phone to reset to default settings.

If none of the above helped, contact your best friend with a description of the problems - this is the form below the comments. Good luck.