Recalculation of utility bills: law, statement. How to prepare an application for recalculation of rent

Water consumption is calculated according to the standards specified in the law. Of particular importance are the meter readings, which must be of proper quality and provide valid readings. If it shows incorrect values, recalculation may be refused.
Recalculation is done by submitting an application, which indicates where the citizen submitted it, possible reasons for filing, how much they paid before recalculation, when the testimony was last taken and other conditions.

Recalculation for water according to Resolution 354

Decrees of the Government of the Russian Federation regulate certain issues of providing citizens with certain services. Section eight regulates the procedure for recalculating water meter readings. This includes both hot and cold water supply. In order to recalculate utility bills, a citizen must be absent from home for five days in a row.

At the same time, recalculation occurs only when the residential premises are not equipped with general or individual metering devices (meters). Payments for general house needs, however, are not recalculated. They are calculated according to the tariffs and standards provided for in the corresponding region.

For what period do water recalculations take place?

According to the standard, the owner needs to know from what period a recalculation can be made. If there is a meter, in the first three months the fee is determined according to the average consumption rate. Further calculations take place according to the standards provided for in the corresponding region.

This scheme applies only when a citizen has metering devices installed in his apartment. If there are none, then the consumption rate for hot and cold water provided for in the region of the Russian Federation is initially applied. This happens by analyzing receipts from housing departments and water supply meters.

New rules were introduced according to which such calculations take place within six months, and after that, employees of the management company or water utility come and take readings.

Should the water utility do a recalculation?

Vodokanal, at its own discretion, does not have the right to carry out recalculation actions. This occurs solely at the request of a citizen temporarily absent from the residential premises. You can force a recalculation of incorrectly calculated water charges by contacting various government agencies, for example:

• housing inspection;
• prosecutor's office;
• court (for example, in the case when you have been credited too much money).

In order to have legal grounds for withdrawing expenses for past periods, you must provide evidence of your absence. Testimony of witnesses, certificates from medical institutions, sanatoriums, court decisions, etc. may be taken into account.

If the apartment has a water meter, then the water utility is obliged to make calculations based on its readings.

If the devices are of poor quality or faulty, if they are not sealed, the water utility may refuse to recalculate and charge the citizen a fine for illegal consumption of water in the house. You can challenge the water utility's refusal to waive the corresponding charges in the manner prescribed by law.

How to find out about water recalculation

Recalculation does not always occur at the request of a citizen. It is possible to increase the amount of payment upward when a citizen violates the rules of water consumption through unlawful actions.

This may be when:

1. The seals on the meter are broken or it is faulty.
2. The pipes leading to the apartment are cut off from common metering devices.
3. Refusal to allow housing service workers into the apartment to verify evidence, etc.

You can find out that a recalculation has been made from a special act issued by employees of the city water utility or housing maintenance service. It indicates exactly how illegal consumption was established and what payment for housing and communal services will now be made. You can complain about an unlawfully issued act to higher authorities or to the prosecutor's office of the Russian Federation. In this case, you can refer to verification of meters, improper performance of duties by city water utility workers, etc.

Why, if you have a water meter, do receipts arrive as expected?

This provision applies in several situations. The first of them is when a citizen did not notify the authorized services about the installation of such a device. This entails the absence of the necessary seals on it, and, consequently, information about the device in housing maintenance services. In order to correct this, you need to invite the necessary officials for reconciliation. There is no provision for recalculation in such situations.

The second possible reason is that the water meter has long been “expired” and has not been tested. The situation can be corrected by inviting employees of the management company to take the necessary actions.

In the absence of information about consumption standards in the presence of meters, a fine may be imposed on a citizen in the amount provided for by administrative law.

How to recalculate water bills with installed meters

After the metering device has been installed, it is necessary to invite authorized employees to put seals and make an appropriate decision in this regard. The technician makes a note about the installation of the hot water supply and passes the document to the citizen.

With this document, the consumer must contact the management company and write a statement asking for the rent to be recalculated within a certain period of time.

Employees of the management company cannot refuse to change the fee for a certain period. Otherwise, the citizen has the right to go to court and point out the fact of overpayment for utility bills.

Water recalculation if there are no meters and you were not at home

This occurs in accordance with the above-mentioned Decree of the Government of the Russian Federation. This recalculation occurs when a citizen is absent from the residential premises for more than five days. There should be no breaks in this time period. Such citizens will have to pay for water according to general standards established in a specific region of Russia.

In order to change the amount of payment, a citizen must submit a corresponding application to the management company no later than a month from the date of his actual arrival at his residential premises. Otherwise, he is deprived of the right to receive benefits while he is away from home.

The application must be made in writing. It must be accompanied by evidence that the person was not actually in the residential premises. Some citizens abuse their right and rent out residential premises during their absence. At the same time, they also apply for a reduction in fees. In such situations, the citizen’s actions may be regarded as fraudulent.

Is it possible to recalculate if the water meter readings were submitted after more than 3 or 6 months?

In this situation, recalculation cannot be made. This is due to the fact that the application must be submitted within a month from the date of arrival. If information was submitted over a longer period of time, then recalculation is possible only when, after six months, an authorized person of the management organization visited this residential premises and made the necessary measurements.

A citizen cannot independently indicate meter readings in the application; they will be declared invalid.

Application for recalculation of water meter readings

The application must be in writing. It must include such elements as:

1. Document's name.
2. Indication of the management company.
3. Applicant information.
4. Indication of the need for recalculation and the reasons for this.
5. Data on how payments were calculated and other data.
6. Date and signature of the document.

Can they refuse to recalculate water bills?

Such a refusal is possible. It occurs when a citizen has not provided sufficient evidence that he was actually absent from his residential premises. Another reason may be that the citizen did not submit an application within a month and did not provide access to the apartment to verify testimony.

The management company does not want to recalculate water costs, what should I do?

In this situation, the citizen must first contact the housing inspectorate with a complaint. There he must indicate the reasons for the appeal, the essence of the problem that arose and other circumstances.

If this does not bring any results, the citizen can complain to the prosecutor's office or file a lawsuit in court.

Thus, if there are the necessary grounds and due to the fact that the citizen was absent from the apartment for a long time, he has the right to recalculate the payment for water consumption. To do this, you need to submit an application to the management company and wait for a response from them. In case of refusal, this decision can be appealed.

Any citizen who has a roof over his head is one way or another faced with the need to pay for utilities. Regardless of whether he is the owner of the property or a tenant. Utility payment standards are usually determined centrally - at the municipal level and at the level of the management company.

At the same time, there are payments paid depending on the area of ​​the apartment, and there are those that depend on the consumption of the service or the number of residents in the apartment. However, any utility service standard can be recalculated. The law provides several reasons for this. You can learn how to properly re-calculate utility bills from this article.

Grounds for recalculation of utilities

The grounds for recalculation of utilities are:

Temporary absence of residents in the apartment they occupy,
- a long-term break in the provision of any public service, provided that the break exceeds the duration established by the Housing Code of the Russian Federation,
- provision by the utility service provider of inadequate quality

Changes in the form of ownership of the apartment.

In each specific case, there is a special procedure for processing recalculation. However, in any case, you need to start by writing and submitting to the Criminal Code applications for recalculation.

The procedure for recalculating utilities in the event of temporary absence of residents in the apartment

If residents are absent from the apartment for more than 5 calendar days, then they have the right to recalculate utility bills. True, there is one essential condition - the apartment should not be equipped with individual metering devices. This means that you will be able to recalculate the payment for cold and hot water, and natural gas, only if meters are not installed. Otherwise, accounting for consumed services will still be carried out in accordance with their indication. Services that will be recalculated in any case are garbage removal and use of the elevator.

So, if you went on vacation, on a business trip, or went to the hospital, then you need to notify the Criminal Code about this. Documents confirming the fact of absence must be attached to the application. Ideally, announce your absence in advance. Then the locksmith will simply shut off and seal the water and gas. In this case, you definitely won’t have to prove anything to anyone. If nothing was done in advance, then you can request a recalculation of utilities upon return. Residents have only 30 days to do this. It's important to remember that house maintenance and heating services are not subject to recalculation.

The procedure for the recalculation of utility services is determined by Decree of the Government of the Russian Federation dated May 6, 2011 No. 354 in section 4 “On approval of the Procedure for recalculating the amount of payment for certain types of utility services for the period of temporary absence of consumers in occupied residential premises that are not equipped with individual and (or) common (apartment) metering device." In accordance with it, the application, along with documents confirming the temporary absence of residents from the apartment, must be submitted to the accounting department of the management company.

In accordance with paragraph 90 of this Procedure, the accounting department will have to recalculate the payment for utility services in proportion to the number of days when tenants-consumers of services were temporarily absent from the apartment. This number of days is determined by the number of complete calendar days of absence, excluding the day of departure from the apartment and the day of return. The deadline for performing the recalculation is 5 working days from the date of receipt of the tenant’s written application.

If the tenant who submitted the application for recalculation of utilities was unable to submit documents confirming the duration of absence, or if the documents that he submitted cannot confirm the temporary absence of the tenant during the entire declared period or part of the period specified in the application for recalculation, the Criminal Code charges utility bills for such period in full. In addition, in relation to such payment, if it was delayed by residents, measures may be taken under Article 155 of the Housing Code of the Russian Federation. In particular, penalties and fines for the consequences of late payment of utility bills.

Documents on the basis of which recalculation of utilities can be made:

1) Copy of the order about a business trip or a copy of your travel document. A certificate from the place of work confirming the fact of a business trip accompanied by copies of travel tickets with dates is also suitable.

2) Certificate of location on treatment in a hospital or a certificate of sanatorium-resort treatment along with copies or originals of travel documents.

3) Travel tickets, issued in the name of the tenant or their certified copies. If the tenant used electronic travel documents on the trip, then he must take from the carrier a certified printout of them on paper, as well as other documents issued by the carrier confirming the fact of the trip - a boarding pass for the plane, a receipt for boarding the train and other documents.

4) Paid bills for accommodation in a hotel, inn, hostel or other place of temporary stay.

5) Document about temporary registration tenant at the place of his temporary stay.

6) A certificate from the gardening association confirming the period of temporary stay of the tenant at his dacha.

7) Other documents that, in the opinion of the tenant himself, can confirm the fact and duration of his temporary absence from the apartment.

The procedure for recalculating utility bills when providing services of inadequate quality or the absence of utility services for a long time

If the management company supplies consumers with a utility service or service that does not comply with the standards for this type of service, the tenant may request a recalculation of such service or services. To do this, it is necessary to draw up an act on the failure to provide utility services or the provision of utility services of inadequate quality. Such an act, at the request of the tenant or tenants, must be drawn up by the Criminal Code. Each tenant has every right to independently request the drawing up of an act. If the Criminal Code refuses this, you must contact the Housing Inspectorate.

The procedure for recalculating utility bills when providing utility services of inadequate quality and with interruptions exceeding the duration established by law is enshrined in the Rules for the provision of utility services to owners and users of premises in apartment buildings and residential buildings, approved by Decree of the Government of the Russian Federation dated May 6, 2011 No. 354.

After drawing up the act, the management company sends it to the “Unified Settlement Center”. This is where the recalculation takes place. The results of this recalculation must be reflected in the receipt for payment of housing and utilities in the “recalculation” column. In this case, the calculation of the amount of reduction in utility charges is made only on the basis of address data received monthly from the district dispatch services of utility services.

The procedure for recalculating utilities when changing the form of ownership of an apartment

According to the norms of Art. 154 of the Housing Code of the Russian Federation, the structure of payment for an apartment and utilities for a tenant under a social tenancy agreement or a rental agreement for residential premises of a state or municipal housing stock differs from the structure of payment for an apartment of the owner.

Therefore, residents who have privatized residential premises are subject to a recalculation of utilities from the date of issue of the certificate of state registration of ownership. This recalculation means that charges for the service are deducted“rent of residential premises” and charges are made for the service “major repairs”.

Owners of residential premises in an apartment building have the right to recalculate utility services in the event of the provision of utility services of inadequate quality or with interruptions exceeding the established ones, or in the event of a temporary absence of a consumer from the residential premises. The management organization servicing the apartment complex cannot refuse to make such a recalculation. Today we will tell you who, how and when to recalculate utilities.

Let us recall that on December 28, 2015, part of the Federal Law No. 176 of June 29, 2015 came into force, regulating the responsibility of management companies for the provision of low-quality utility services and incorrect calculation of monthly payments for them. According to the new rules, in the listed cases, the management company is obliged to pay a penalty to the owner (or owners) of residential premises.

The conditions for the provision of utility services by management companies to owners of residential premises are determined in MKD management agreement. At the same time, the management company cannot refuse to include in the contract the conditions for the provision of utility services, or, in fact, to provide these services.

The management company selected at the OSS begins to provide utility services to the owners of residential premises from the date specified in the OSS decision on the selection of the management company, or from the date of concluding the management agreement for the apartment building, but not earlier than the date of delivery of the utility resource under the agreement concluded by the management company with RSO.

The termination of the supply of utilities by the management organization occurs from the moment of termination of the management agreement for the apartment building, or from the moment of termination of the agreement on the acquisition of a utility resource concluded by the management company with RSO.

Recalculation utility fees may be done in connection with:

• use of residential premises by temporary residents;
• provision of utility services of inadequate quality or with interruptions exceeding the possible duration;
• temporary absence of a consumer or consumers (or one of the consumers) of utilities in the occupied residential premises;
• payment by the management company to the consumer of penalties established by the Federal Law and the MKD management agreement.

Recalculation for the period of temporary absence of a utility consumer

The consumer's absence from the residential premises he occupies for more than 5 full calendar days in a row is considered temporary.

• During the period of temporary absence of the consumer in a residential premises that is not equipped with an individual or general metering device, recalculation is made for the utility services provided in such premises, with the exception of heating and gas supply utilities supplied for the purpose of heating residential premises (this is provided for in subparagraphs “e” and “ d" clause 4 of the "Rules for the provision of utility services to owners and users of premises in apartment buildings").
• Recalculation of the fee for water disposal utilities is carried out only if the amount of payment for cold or hot water supply is recalculated.
• There is no recalculation for CG on general house needs.
• If we are talking about two-part tariffs, then the recalculation of the fee for utility services is carried out only in relation to the variable component of the fee; the constant component of the payment (attributable to the residential premises occupied by the consumer) is not subject to recalculation.

Procedure for registration of recalculation

Recalculation of the fee for utility services is carried out for the number of full calendar days of the consumer’s absence, not including the day of departure from the residential premises and the day of arrival to it.

The consumer is required to submit a written application for recalculation of the amount of payment for CG before the start of the period of his temporary absence or no later than 30 days after the end of this period. The management company must make a recalculation within 5 working days after receiving such a statement.

The management company recalculates the amount of payment for utility services for the period of temporary absence of the consumer specified in the application; this period should not exceed six months.

If, after these 6 months, for which the management company recalculated the amount of payment for the management company, the period of temporary absence of the consumer continues, he is obliged to again provide the management company written application for recalculation for subsequent billing periods in connection with the extension of the period of absence. In this case, the management company recalculates the amount of payment for the management company for the period specified in this application, but no more than 6 months following the period for which the management company has already made a recalculation.

Along with the application for recalculation, the consumer is obliged to provide the management company with documents that can confirm the duration of his absence. If this was not done, or if the documents provided do not confirm the period of absence specified in the application, the management company has the right to charge utility fees in full. Also, the Criminal Code has the right to apply penalties for late or incomplete payment of utility bills (Part 14, Article 155 of the Housing Code of the Russian Federation).

In a situation where an application for recalculation is submitted by the consumer within 30 days after the end of period of temporary absence, The management company makes a recalculation for the period of temporary absence of its client, which, as mentioned earlier, must be documented.

What should be included in the application

A management company employee accepting an application from a consumer to recalculate the amount of payment for a management company must pay attention to the execution of this document. So, it must indicate:

• FULL NAME. each temporarily absent consumer
• day of the beginning of the period of temporary absence
• end day of such period

The application must be accompanied by documents confirming the duration of the consumer’s temporary absence. They may be:

• a copy of the travel certificate or a copy of the order to be sent on a business trip with copies of travel tickets attached;
• certificate of being treated in a hospital or sanatorium-resort treatment facility;
• originals of travel tickets issued in the name of the consumer, or their certified copies. If an electronic travel ticket was purchased, a printout of it is provided to the Criminal Code;
• invoices for accommodation in a hotel, hostel or other place of temporary stay or their certified copies;
• a document of the body carrying out temporary registration of a citizen at the place of his temporary stay in cases established by law, or its certified copy;
• a certificate from the organization providing private security of the residential premises in which the consumer was temporarily absent, confirming the beginning and end of the period during which the residential premises were under continuous security and the use of which was not carried out;
• certificate at the location of the educational institution, boarding school, special educational and other children's institution with 24-hour stay;
• a certificate from a consular office or diplomatic mission of Russia in the host country or a certified copy of an identity document of a Russian citizen containing marks of crossing the state border of Russia;
• a certificate from a dacha, garden, or vegetable gardening partnership, confirming the period of temporary stay of a citizen at the location of such a partnership;
• other documents confirming the fact and duration of the consumer’s temporary absence from the residential premises.

All these documents, except for travel tickets, are signed by an authorized person of the organization issuing them, they are affixed with the seal of this organization, and assigned a registration number and date of issue. If documents are drawn up in a foreign language, they must be translated into Russian.

All copies of documents confirming the terms of the period of temporary absence of the consumer must also be certified. If the consumer provides the management company with both an original and a copy of one of the above documents, the management company must carry out a reconciliation, make a mark on the copy indicating its authenticity with the original and return the latter to the consumer.

The management company can make copies of any documents provided to it by the consumer, verify their authenticity and the completeness of the data disclosed in them.

Where and how to place the recalculation results

If the application for recalculation was submitted by the consumer to the management company before the start of the period of his temporary absence, then the results of the recalculation will be reflected in the payment documents that the management company generates during the period of the consumer’s temporary absence.

If such an application was submitted after the end of the period of temporary absence - in the next payment document.

Recalculation for provision of CG of inadequate quality

Utility services provided by the management company to the consumer must comply with the requirements specified in Appendix No. 1 (Resolution of the Government of the Russian Federation No. 354).

The amount of payment for CG, if it was provided by the CM to the consumer in inadequate quality or with interruptions exceeding the possible maximum duration, for the billing period may be reduced, in some cases, even to the point of exempting the consumer from payment.

If you have any questions, you can always contact us for advice. We also help management companies comply with 731 RF Regulations on the Information Disclosure Standard (filling out the Housing and Communal Services Reform portal, management company website, information stands) and Federal Law No. 209 (filling out the Housing and Communal Services GIS). We are always happy to help you!

Apartment owners or tenants may temporarily leave their home. For example, go on vacation for a while.

It turns out that the apartment will stand empty, and no one will use public services.

Do I need to pay for utilities if no one has lived in the apartment for some time?

Calculation of rent

The maintenance company will charge rent regardless of whether someone is currently living in the apartment or not.

This applies to those utilities that are charged depending on the number of registered people, as well as on the area of ​​the apartment.

This Resolution contains clause VIII, which describes the procedure for recalculating the amount of payment for certain types of utility services during the period when the residents of a given premises are temporarily absent.

Temporary absence, according to this Resolution, is considered to be the absence of residents from the apartment for a full 5 or more calendar days.

If this fact is proven, then it is necessary to recalculate utility bills for those utilities that are provided without individual meters.

The payment for sewerage is subject to recalculation if the payment for hot and cold water is recalculated. That is, if the apartment does not have water meters.

Video: recalculation of rent

The fee for housekeeping services is not subject to recalculation. These amounts are calculated regardless of whether someone is currently living in the apartment or is temporarily absent.

Rent is recalculated only for those days when tenants are temporarily absent.

How to recalculate rent

To receive a recalculation of utility bills, you must complete it correctly.

To do this you need:

Prepare documents confirming that residents have the right to recalculation

These documents include: , in which there are marks about the crossing of the borders of our country by the residents of a particular apartment. The dates on which they left the country and when they returned must be indicated; train tickets, with notes on departure from the city and arrival in it; with appropriate marks; other documents that confirm that these people did not live in this apartment for more than 5 calendar days

It is necessary to visit the service company

and write the appropriate . The application is written to the head of the service company. It indicates a request to recalculate, and also indicates the reason why this is necessary. Copies of all the above documents are attached to the application. Company employees will check the application for several days. After 5 working days from the date of registration of the application, utility companies will independently make the calculation. This will be reflected in the next one

But there are cases when the housing office recalculates it independently, without the residents’ application.

Changing the amount of area

The law does not prohibit apartment owners from remodeling them. But it must be properly.

During redevelopment, the area of ​​the apartment can be changed up or down.

Some housing and communal services are provided depending on the total area of ​​the apartment.

For example, heating. It is calculated based on the area of ​​the apartment multiplied by the established tariff.

Therefore, if the area has changed, then the amount for heating will also change.

Those services that are provided using individual metering devices do not depend in any way on the area of ​​the apartment.

But this does not mean that new information does not need to be provided to the housing office or management company.

Due to the lack of residents

Residents of a municipal apartment or the owner of a residential premises have the right to recalculate the rent due to the absence of a tenant, subject to several conditions.

Only those services that are provided according to tariffs and standards will be recalculated.

For example, sewerage. It is provided at approved rates for each registered citizen. This service may be recalculated.

If the service is provided by meters, for example, gas or water, then recalculation will not be made, since there is no consumption.

But the residents themselves must take care of this. When leaving the apartment, they must turn off the valves so that there is no consumption of the service. Then you don't need to pay.

But in some houses it is impossible to install water meters due to the engineering and technical features of an apartment building.

In such houses, water is provided according to consumption standards per person per month. If there is a temporary absence of residents, the fee for this service will be recalculated.

Temporary departure

If the owner of an apartment or its tenant is temporarily leaving to live in another area for a period of more than 90 days, he must register there.

Rent in our country is calculated in the area where the consumer has a permanent residence permit.

But in some regions, utility bills are much lower than in Moscow and the region. Therefore, it is more profitable to pay locally.

To do this, you need to obtain temporary registration at the place of arrival, contact the local housing office or service company so that utility bills for this living space are calculated taking into account the newly arrived citizen.

At the same time, you also need to pay for utilities at your place of permanent residence.

After the trip is over and the resident returns to the place of permanent registration, he must visit the housing office or management company and write an application for recalculation of utilities for the entire time of absence.

He must also present a document confirming that he had temporary registration in another area and paid utility bills there. This results in a double payment for utilities.

Under current law, double charging is an offense.

Therefore, at the place of permanent registration, he does not have to pay anything except for general household needs.

Within 10 days after receiving the application and evidence, utility companies will independently recalculate utility bills.

The following will indicate the amount to be paid, taking into account recalculation. Most likely, the amount will be indicated with a “minus”, that is, there will be an overpayment.

For disabled people

They can pay utility bills at reduced rates.

But to do this, you need to notify utility services about the acquisition of disability as soon as the resident receives a disability.

Everything confirming this must be taken to the housing office or management company. You also need to write a statement.

From the day the applicant acquired a disability, utility bills will be charged to him at preferential rates.

If, for some reason, a disabled person or his representative was unable to immediately submit documents for a preferential accrual, and for some time paid utility bills for a disabled person at full rates, then they have the right to recalculate the amounts payable for a disabled person.

Recalculation must be made from the day the disability was received, according to medical documents.

Unemployed

Citizens who, for some reason, are left without work can register with the employment center at their place of residence.

Having officially acquired the status, he is entitled to receive a subsidy.

The subsidy is issued at the social protection department. You need to write a corresponding application and present documents confirming your status as an unemployed citizen.

The subsidy is issued for a period of 3 months. After this period, your status must be confirmed.

If an unemployed person temporarily leaves his home, he also has the right to have his rent recalculated taking into account subsidies.

Registration procedure

In order to request a recalculation of utility bills due to valid reasons, you must contact the service company and write an application.

Only those citizens who are absent for 5 calendar days or more have the right to recalculation.

The application must be accompanied by documents that confirm the absence of residents in this living space.

Most often, the question of recalculation arises from those who prefer to live the entire warm season in their summer cottages.

How can they prove that they do not live in a city apartment? They don’t have tickets or other supporting documents!

In this case, you need to submit to the service company from the garden partnership or cooperative that the applicant lives at the dacha for a certain period of time.

The certificate must be signed by the chairman and certified by the seal of the partnership or cooperative.

Documents for recalculation are processed quite quickly. After 10 working days, utilities will independently recalculate.

In the next payment document, the amount to be paid will be indicated taking into account these actions.

Required documents

The application for recalculation must be accompanied by documents confirming that the applicant was actually absent and did not live in the apartment for more than 5 working days.

It can be:

Round trip train or plane tickets	confirming departure and arrival
International passport	with notes on leaving and entering the country
Medical documents	from a sanatorium or dispensary, confirming the applicant’s treatment during a certain period and confirming the applicant’s treatment in a hospital
Hotel bills in another city	travel certificate with all necessary marks
Tourist voucher with all the necessary marks	and a document on temporary registration in another area
Certificate from a gardening partnership or cooperative	that the applicant and his family members lived on the dacha plot for a certain period of time. must be certified by the chairman of the partnership or cooperative, as well as with a seal. If the chairman is absent at the time of issuing the certificate, then an authorized person can sign it. But then the certificate must be accompanied by a copy of a document confirming the transfer of the powers of the chairman for this period of time to another person
Other documents	who can confirm the applicant’s words about absence from the residential premises for a specific period of time

In addition, service company employees may require additional documents:

Where to contact

To recalculate utility bills, you must contact the service company.

It could be:

All documents – application and evidence – must be submitted immediately.

Sample application

The law has not established a uniform application form for the recalculation of utility services.

But there are rules for writing it - it must comply with the rules for drawing up business papers.

How to write an application for recalculation of rent? Each management company can develop its own “design” for such a statement.

But the following information must be included:

Copies of passports	the applicant himself and his family members who were absent from the residential premises and for whom recalculation needs to be made. If these are children under 14 years of age, then you need to attach copies of their birth certificates
Document confirming

Full name	and the position of the head of the service organization and the full name of this organization
Full name of the applicant	the address of his place of residence. You must indicate your permanent address
Please recalculate	services for which recalculation needs to be made. You need to indicate those services that do not require individual metering devices and the period for which you need to recalculate
Full names of persons	who were temporarily absent from the apartment
Reasons for this action	and the basis for recalculation
Application date	and the applicant's signature. This must be the signature of the property owner or his tenant.
List of documents	which are attached to the application. The list of specified documents must fully correspond to those documents that are available and that are attached to the application

Rent recalculation is a real chance to save your money and not pay for utilities for a certain period of time that exceeds 5 calendar days.

But not all owners and tenants know that they have the right to recalculation due to temporary absence from the apartment.